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Email notifications

Most things that show up in the notifications bell can also reach you by email, so you don’t miss a mention or a reassignment while you’re away from 3mote. Every email category is on by default, and you can switch any of them off.

The emails you can get

Emails are grouped into eight categories:

  • Mentions — when someone @mentions you in a card, comment, wiki page or action item.
  • Assignments — when you’re assigned to a card, unassigned, or added or removed as a collaborator.
  • Status changes — when a card you created, reported or are assigned to moves to another column.
  • Card edits — when someone edits or deletes a card you created or are assigned to.
  • Card comments — new comments on your cards and replies to your comments.
  • Wiki comments — comments, replies and resolved threads on wiki pages you follow.
  • Events & announcements — event invitations, changes and cancellations, and new announcements.
  • Workspace alerts — storage limits and AI agent problems that need your attention.

Each email names what happened and who did it, links straight to the card or page, and quotes a short excerpt of the comment or text involved. Several updates to the same card or page can arrive together in one email.

Change what you receive

Go to Settings and pick the Notifications tab. Under Email:

  1. Use the Email notifications switch to turn all notification emails on or off at once.
  2. Use the switch next to a category to turn just that category on or off. While Email notifications is off, the category switches are greyed out.

Changes save as soon as you flip a switch.

Unsubscribe from an email

Every notification email ends with a link to unsubscribe from that email’s category, and many email apps show their own unsubscribe button too. Clicking the link opens a short page that unsubscribes you straight away. It tells you which category and workspace it applied to, and offers Undo if you clicked by mistake. You don’t need to sign in.

You can turn the category back on any time from Settings → Notifications.

When an email is sent, and when it isn’t

  • Emails only arrive for things you can still access. If you’ve been removed from a project, or a wiki page was restricted after you were mentioned, you won’t get an email about it.
  • Emails wait a few minutes before sending. If you’ve already read the notification in 3mote by then, the email is skipped, and several updates to the same card or page in that time arrive as one email.
  • Settings are per workspace. If you belong to more than one workspace, each one has its own email settings.
  • Invitations, password-reset codes and account notices aren’t affected by these settings.